Shipping policy
Shipping Policy
At ZC Lighting, we provide global shipping support for OEM, wholesale and commercial decorative lighting orders.
Please review our shipping policy below.
1. Order Processing
Order processing times may vary depending on product type, order quantity and customization requirements.
Customized OEM orders may require additional production time.
2. Production Lead Time
Production lead times will be confirmed before order production.
Lead times may vary during peak holiday seasons or large commercial project periods.
3. Shipping Methods
We support multiple shipping methods including:
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Sea Freight
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Air Freight
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Express Delivery
Shipping arrangements can be organized according to customer requirements and destination countries.
4. Shipping Areas
ZC Lighting supports global shipping for wholesale, project and commercial lighting customers.
Main export markets include:
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United States
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Canada
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Australia
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UAE
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Other international markets
5. Shipping Costs
Shipping costs are calculated based on:
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Order quantity
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Package size
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Shipping method
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Destination country
Shipping fees will be confirmed before shipment.
6. Customs & Import Duties
Customers are responsible for local customs clearance, import duties and taxes according to their country regulations.
7. Shipping Delays
Delivery times may be affected by:
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Weather conditions
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Customs inspections
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International logistics situations
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Peak shipping seasons
8. Damaged Shipments
If products arrive damaged, please contact us within 7 days after delivery and provide photos of the products and packaging.
9. Contact Information
For shipping-related questions, please contact:
Email:
zichenglight@gmail.com
WhatsApp:
+86 138 1983 3086