Terms of Service

Last updated: July 31, 2026

Overview

This website is operated by Aolvao. Throughout the website, the terms “we,” “us,” and “our” refer to Aolvao.

Aolvao provides this website, including all information, products, services, tools, and features available through the website, conditioned upon your acceptance of these Terms of Service and all other policies referenced on the website.

By visiting our website, creating an account, placing an order, submitting content, or using any part of our services, you agree to be bound by these Terms of Service.

These Terms apply to all website visitors, customers, account holders, and other users of the website.

If you do not agree with these Terms, you should not access the website, purchase products, or use our services.

Online Store Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.

If you permit a minor to use this website, you are responsible for supervising their use and for all activity conducted through your account or device.

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not violate any applicable law, regulation, intellectual property right, privacy right, or other legal right while using our services.

General Conditions

We reserve the right to refuse service, cancel an order, restrict access, or terminate an account when reasonably necessary to prevent fraud, abuse, unlawful conduct, policy violations, payment disputes, or harm to Aolvao or other users.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the website or services without prior written permission from Aolvao.

Headings used in these Terms are included for convenience and do not limit or otherwise affect the meaning of any provision.

Website Information

We make reasonable efforts to ensure that product descriptions, prices, specifications, availability, images, and other website information are accurate.

However, minor differences may exist between product images and the product received because of lighting, photography, screen settings, manufacturing updates, packaging revisions, or production batches.

Information on this website is provided for general informational and shopping purposes. It should not be treated as professional electrical, construction, engineering, medical, or safety advice.

You are responsible for determining whether a product is appropriate for your intended location, electrical environment, installation method, and use.

Products and Services

Certain products may be available exclusively through our website and may have limited quantities.

Product availability is not guaranteed until an order has been accepted and processed.

We may modify, discontinue, replace, or limit a product without prior notice.

We reserve the right to limit the sale of products by person, household, geographic region, jurisdiction, order quantity, or sales channel when reasonably necessary.

All product descriptions, dimensions, brightness levels, battery estimates, charging times, sensor ranges, color temperatures, and performance information are approximate unless expressly stated otherwise.

Actual performance may vary depending on installation location, usage frequency, operating mode, temperature, battery condition, surrounding light, movement patterns, wall materials, and other environmental factors.

Product Installation and Safety

Customers are responsible for reading all product instructions, warnings, labels, and installation guidance before using or installing a product.

Products must be installed and operated only for their intended purpose.

Do not install products in locations that are wet, excessively hot, unstable, obstructed, or otherwise unsuitable unless the product is specifically rated for those conditions.

Electrical products must be used with compatible voltage, charging equipment, outlets, batteries, and accessories.

Aolvao is not responsible for damage caused by improper installation, unauthorized modification, misuse, incompatible equipment, failure to follow instructions, or use outside the product’s intended specifications.

When professional installation is required or reasonably advisable, the customer is responsible for engaging a qualified professional.

Prices and Charges

Prices displayed on the website are subject to change without notice.

The price charged will generally be the price shown at checkout when the order is submitted, subject to correction of obvious pricing, technical, or listing errors.

Applicable taxes, shipping charges, duties, and other disclosed charges may be calculated during checkout.

You are responsible for reviewing the final order total before submitting payment.

Discount codes, promotional offers, and special pricing may be subject to separate conditions, expiration dates, product exclusions, minimum purchase requirements, and usage limits.

Unless otherwise stated, promotions cannot be combined, exchanged for cash, or applied retroactively to previous orders.

Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, payment, and account information.

You agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your order.

You represent that you are authorized to use the payment method submitted with your order.

We may use payment processors, fraud-screening services, address-verification services, and other service providers to review and process transactions.

We reserve the right to refuse or cancel orders that appear fraudulent, unauthorized, duplicated, placed for resale without authorization, or inconsistent with these Terms.

Order Acceptance

Submitting an order does not automatically mean that the order has been accepted.

An order is accepted after payment authorization, fraud review, inventory confirmation, and fulfillment processing have been completed.

We may cancel or limit an order because of inventory shortages, pricing errors, payment problems, suspected fraud, shipping restrictions, product limitations, or other legitimate operational reasons.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Order Changes and Cancellations

Customers should contact Aolvao immediately to request an order change or cancellation.

We cannot guarantee that an order can be changed or canceled after fulfillment has begun.

Once an order has shipped, changes and cancellations are generally no longer possible, and the order must be handled under our Return and Refund Policy.

A shipping address cannot normally be changed after the package has been transferred to the carrier.

Shipping and Delivery

Available shipping methods, estimated processing times, estimated delivery times, and applicable shipping charges are described during checkout or in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates unless expressly stated.

Shipping may be affected by carrier delays, customs inspections, weather, holidays, address errors, inventory conditions, remote-location restrictions, and events beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Aolvao is not responsible for delays or losses resulting from incorrect or incomplete customer-provided information.

When an order cannot be shipped within the stated or reasonably expected timeframe, we may contact the customer with an updated estimate and available options.

International Orders

International customers are responsible for determining whether a product may legally be imported, possessed, installed, or used in their destination country.

Customs duties, import taxes, brokerage fees, local handling charges, and similar government or carrier charges may be collected separately and are generally the customer’s responsibility unless checkout expressly states otherwise.

Customs processing may delay delivery.

Aolvao is not responsible for delays caused by customs authorities or for products refused, confiscated, or returned because of local import restrictions.

Title and Risk of Loss

Ownership and risk of loss are transferred in accordance with applicable law and the shipping terms presented at checkout.

Customers should promptly inspect delivered packages and report visible damage, missing items, incorrect products, or delivery problems to Aolvao.

Claims may require photographs of the product, packaging, shipping label, and damaged area.

Returns, Refunds, and Exchanges

Returns, refunds, exchanges, damaged-product claims, and order cancellations are governed by our Return and Refund Policy.

The Return and Refund Policy forms part of these Terms of Service.

Customers must obtain return authorization before sending a product back.

Products sent without authorization or sent to an unauthorized address may be delayed, refused, or returned to the sender.

Warranties

Products may include warranties described on the applicable product page, product packaging, instruction manual, or warranty policy.

A warranty applies only under the conditions stated in the relevant warranty documentation.

Unless expressly stated otherwise, warranties do not cover normal wear, accidental damage, cosmetic damage, battery degradation, misuse, improper installation, unauthorized repairs, modifications, water exposure beyond the product rating, incompatible equipment, or failure to follow instructions.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded.

Reviews and User Content

You may be permitted to submit reviews, photographs, videos, questions, comments, testimonials, or other content.

You retain ownership of content you create, but by submitting content to Aolvao, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, display, adapt, publish, translate, distribute, and use that content in connection with our website, products, advertising, social media, and business operations.

You confirm that you own or have permission to submit the content and that it does not violate another person’s intellectual property, privacy, publicity, contractual, or other rights.

Submitted content must not be unlawful, misleading, defamatory, abusive, threatening, obscene, fraudulent, discriminatory, or malicious.

You may post an honest review reflecting your genuine experience. Nothing in these Terms is intended to prohibit or penalize lawful and honest consumer reviews.

We may moderate or remove content that violates these Terms, is unrelated to the product, contains personal information, includes malicious code, or is otherwise inappropriate.

Intellectual Property

The Aolvao name, logo, website design, product photography, graphics, videos, text, product descriptions, icons, software, and other original content are owned by or licensed to Aolvao and are protected by applicable intellectual property laws.

You may use the website only for personal, non-commercial shopping purposes.

You may not copy, reproduce, modify, republish, distribute, scrape, download, transmit, display, create derivative works from, or commercially exploit our content without written authorization.

Product names, trademarks, logos, and content belonging to third parties remain the property of their respective owners.

Copyright Complaints

Aolvao respects intellectual property rights.

If you believe that content on our website infringes your copyright, contact us at aolvaosupport@gmail.com.

Your notice should identify the copyrighted work, identify the allegedly infringing material, provide sufficient information to locate the material, include your contact information, and include a statement that you have a good-faith belief that the disputed use is unauthorized.

We may remove or restrict access to disputed content while reviewing a valid complaint.

Third-Party Services

Our website may use or connect with third-party services, including Shopify, Shop, payment processors, shipping carriers, analytics providers, advertising platforms, review providers, and social media services.

Third-party services are governed by their own terms, policies, availability, and technical requirements.

Aolvao is not responsible for third-party websites, services, content, security practices, interruptions, or decisions.

Links to third-party websites do not constitute an endorsement or guarantee.

Shopify Platform

Our online store is hosted through Shopify, which provides the ecommerce platform used to offer our products and services.

Your use of certain Shopify or Shop features may also be subject to applicable Shopify terms, privacy practices, and platform rules.

Aolvao remains responsible for its own products, customer service, store policies, and order fulfillment.

Personal Information

The collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed by Aolvao and relevant service providers as described in the Privacy Policy.

Electronic Communications

By contacting us, creating an account, placing an order, or subscribing to communications, you agree that we may communicate with you electronically regarding your account, orders, transactions, support requests, policy updates, and other service-related matters.

Marketing emails and text messages will be sent only in accordance with applicable requirements and your selected communication preferences.

You may unsubscribe from promotional messages using the instructions included in the communication.

Service-related and transactional messages may still be sent when necessary to process an order or manage an account.

Prohibited Uses

You may not use the website to engage in fraud, impersonation, harassment, unlawful activity, intellectual property infringement, unauthorized data collection, security interference, malicious code distribution, payment abuse, account manipulation, automated scraping, or interference with the operation of the website.

You may not attempt to bypass security measures, gain unauthorized access, test vulnerabilities without permission, or use automated systems to place excessive requests.

We may suspend or terminate access for violations of this section.

Errors and Inaccuracies

The website may occasionally contain typographical errors, inaccurate descriptions, incorrect prices, outdated information, or omissions.

We reserve the right to correct errors, update information, cancel affected orders, or modify website content at any time.

If an order is canceled because of a material pricing or listing error after payment has been collected, the affected payment will be refunded.

Availability of the Website

We do not guarantee that the website or any feature will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, restrict, or discontinue any part of the website for maintenance, security, technical, business, or legal reasons.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, error-free, completely secure, or suitable for every purpose.

Product warranties are limited to the warranties expressly provided with the applicable product.

This section does not exclude warranties or consumer protections that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Aolvao and its owners, employees, contractors, affiliates, service providers, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of the website, services, or products.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms limits liability for fraud, intentional misconduct, personal injury caused by legally actionable negligence, or any liability that cannot lawfully be limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Aolvao harmless from claims, losses, liabilities, costs, and expenses arising from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or misuse of a product.

This provision does not apply to claims resulting from Aolvao’s own unlawful conduct or to the extent prohibited by applicable consumer law.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed from the Terms.

The remaining provisions will continue in effect.

No Waiver

A failure by Aolvao to enforce any provision of these Terms does not waive the right to enforce that provision later.

Any waiver must be expressly stated in writing.

Termination

These Terms remain effective until terminated by you or Aolvao.

You may terminate your use of the services by discontinuing use of the website and closing your account, if applicable.

We may suspend or terminate access if you materially violate these Terms, engage in fraud or abuse, create security risks, or use the website unlawfully.

Provisions that by their nature should survive termination will remain in effect, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, and dispute provisions.

Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies displayed on the website, constitute the entire agreement between you and Aolvao regarding your use of the website and purchase of products.

If a product-specific term conflicts with these general Terms, the product-specific term controls for that product to the extent of the conflict.

Governing Law

These Terms are governed by the applicable laws of the United States and the State of Colorado, without regard to conflict-of-law principles.

Mandatory consumer protections applicable in the customer’s place of residence remain unaffected where they cannot legally be waived.

Before filing a formal dispute, the parties should make a reasonable effort to resolve the matter by contacting each other in good faith.

Changes to These Terms

We may update these Terms when our products, services, operations, or legal obligations change.

The current version will be posted on this page with an updated revision date.

Changes apply prospectively from the date they are posted unless applicable law requires otherwise.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Information

Questions about these Terms of Service may be sent to:

Aolvao Customer Support

Email: aolvaosupport@gmail.com
Phone: +1 301-751-4443
Business address: 1269 Hilltop Cir, Windsor, CO 80550, United States